Customer happiness is a priority for us! If you are unhappy with you order, please get in touch with us by completing our contact form. Remember to reference your order number.

Returns

On cut fabric: You may return your purchase within 7 days of receipt for a partial refund. (A 25% restocking fee applies to returned fabric.) Customer is responsible for the cost of return shipping and original shipping costs will not be refunded -- even for those who received free shipping. Returned fabric must be in original condition. This means it must be un-cut, unwashed, odor-free (including smoke), and without stains, marks, pet hair, etc. Quarter-yard cuts cannot be returned.

On sale or clearance fabric: Fabric that was purchased on sale/clearance cannot be returned. No exceptions.

On pre-cuts: Returns will not be accepted on pre-cuts. No exceptions.

On patterns: Due to copyright laws, returns will not be accepted on patterns. No exceptions.

On notions/gifts/tools: Returns will not be accepted on notions, tools, gift items, and accessories. No exceptions.

To return cut fabric, contact us before mailing. Refunds will not be given on returns without prior approval. Any packages returned/refused without prior approval will be donated to a quilting/sewing charity of our choosing. 

Once the return is received and deemed re-sellable, allow up to 7 days for your refund to be processed.

Undeliverable or refused packages

Packages that are returned to us as undeliverable or refused for any reason will not be refunded. If you return your package without prior approval, your items will be donated to a quilting/sewing charity of our choosing.