Coupons are entered at checkout.

At checkout, you may enter your gift card on the checkout page where it says "gift card or discount code."

Not usually since we begin cutting orders pretty quickly. If we have already processed your payment or cut your order, there is a 15% fee to cancel.

Weird, right? But don't worry: it's just a limitation of PayPal & Shopify (our e-commerce platform). Let's explain what's going on:

You've ordered 1 yard of "fabric x" on our website. It appears as 1 yard in your cart, but as soon as you begin the checkout process and when you're over on the PayPal website it shows that same 1 yard as a quantity of "4". This is because PayPal is viewing our yardage in 1/4 yard increments. So 1 yard is indeed a quantity of 4 (in PayPal's eyes, any ways). Don't worry, your yardage will be cut as a continuous piece.

In-stock orders ship within 1-2 business days; sometimes even quicker.

Exceptions to this timeframe include any order with pre-order items and orders with lots of 1/4-yard cuts, as these are labor intensive.

You can always check the status of your order by clicking the order status link in your order confirmation email.

For international orders, we currently ship to Canada, Australia, New Zealand, Japan, and Singapore.

Sometimes we can combine shipping to save you money when orders are placed closed together. You do not need to contact us to request it. We will do it automatically where possible and update shipping charges where necessary.

It's important to note that combining orders does not always reduce your shipping charge. If it does, though, your order total will be updated and you'll receive an automatic notification.

Please note that to take advantage of the free shipping offer on domestic orders, the order minimum must be met on each order. We will not combine shipping on 2 or more orders to meet the free shipping threshold.

We package each order with care and hand them off to the courier for delivery. Please understand that once the package leaves our hands, the mail courier is now responsible for delivering your package.

If you think your package is missing, lost, or has been misdelivered, contact your local post office (for USPS deliveries) or UPS (for UPS packages) and let them know immediately. Be sure to have your tracking number handy. It's always best to thoroughly search around your home/business to make sure your package isn't tucked away somewhere in a hidden spot. Also, check with your neighbors.

If your package has been marked as delivered, we will not issue refunds for any lost, misdelivered, damaged, or stolen packages. Always have your packages sent to a secure location.

Also, we will not reship lost, misdelivered, damaged, stolen, or returned packages. You will need to place a new order, or in the case of returned packages, pay for new shipping.

We also encourage you to file a missing package claim with USPS. This can be done as soon as 7 days after the mailing date. Visit USPS Missing Mail to get started. From there, you can complete a help request form or submit a missing mail search request.

In the event a refund claim must be filed, it can be done online at the USPS File a Claim page. You may be entitled to a refund from USPS. If we file the claim on your behalf and are refunded, we will issue a store credit to you in the amount of the USPS refund, once we receive a refund. This may take several weeks. (Claims may be filed as soon as 15 days after mailing but no later than 60 days.)

If the claim is rejected and USPS does not issue a refund, we will not offer a store credit/refund.

Yes and no. Please visit our returns page for complete details.

We can only sell the inventory we have, so if you're trying to add more yardage and it's not letting you, it's because we don't have it available.

No, we do not. We sell online only.

Unfortunately no. We are not setup for local pickups or deliveries.