Customer happiness is a priority for us! If you are unhappy with you order, please get in touch with us by completing our contact form. Remember to reference your order number.

If you'd like to return your order, please review our requirements below to make sure your order qualifies.

  • You can return your fabric purchase for up to 7 days after receipt for a refund. A 15% re-stocking fee will apply. Items must be in original condition. This means it must be uncut, unused, and stain and odor-free. (Here's a tip: When returning fabric, package it in the plastic bag it was sealed in when we sent your original order to you. This should help protect it from the elements during shipping.)
  • Due to copyright laws, patterns, books and magazines may not be returned. Sorry, but there are no exceptions to this rule.
  • Clearance fabric (that is, fabric priced at $7 or less per yard) may not be returned. No exceptions.

Customers are responsible for all return shipping charges, unless we made a mistake with your original order (in which case the customer can be reimbursed up to the amount we would charge to ship you the item; always contact us before returning your order so we can advise on how to ship it). In addition, original shipping charges are non-refundable.

Once returned items are received and deemed re-sellable, will we issue a pro-rated refund via original payment method. Please allow up to 7 days after receipt for your refund to be processed.